This is an overview of the ombudsman program. Whether you have a loved one living in long-term care or have a passion for serving vulnerable individuals, you will gain the skills and knowledge to educate and empower residents, learn how to work with staff in LTC productively and get key resolution strategies that will help you impact the lives of the residents you serve.
Presented by Nick Stockburger, Volunteer Coordinator for the Ombudsman Program at Pro-Seniors.
For adults and seniors.